Please see all details on our return page before mailing in your items.
For questions regarding your current or future return(s), please email us at email@example.com with your full name, order number, exact items sent back to us or items needing to be sent back, as well as the USPS return tracking number if already shipped to our returns department.
Live Love Gameday will happily accept items returned to us that meet all qualifications from our return policy!
Live Love Gameday offers store credit for eligible items sent back. We do not reimburse back to the original payment method used by the customer.
***If you received a damaged, defective or incorrect item, please email us at firstname.lastname@example.org within 3 days (per delivery date on tracking) with your full name, order number, exact item damaged AND a photo and we will take care of the situation as soon as possible! Further details regarding damaged or defective items can be found below!***
Live Love Gameday happily accepts returns of unworn, unwashed, undamaged, unaltered merchandise purchased for a store credit (Live Love Gameday E-Gift Card) within 14 days from the date your order was delivered per USPS tracking. No exceptions. Please see our full return policy outline below regarding eligible & ineligible items!
Please send your return to:
The most common method to send your package(s) back to us is using USPS first-class mail. Heavier packages may require USPS priority mail.
Shipping costs incurred are NOT reimbursed. Customers are responsible for shipping charges and fees.
Final sale items are ineligible to be sent back for return/store credit. Below is a list of considered “final sale” styles & items:
Once you send back your items, please save your USPS return tracking number. If you happen to notice the tracking number is “in transit” already once sent back, feel free to send us an email to email@example.com with your return tracking and order number, and we will mark your return as "pre processing" on our end and will process your return as soon as it is received to get your store credit (Live Love Gameday E-Gift Card) sent over!
If a return contains an order that pertain to any of the three guidelines above, restocking fees will be adjusted and added accordingly.
While we do our best to shoot the exact colors of all styles in natural lighting, the exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary.
Any and all special details regarding certain styles will be noted within their descriptions.
Q: HOW WILL I RECEIVE MY STORE CREDIT?
A: Expect an emailed gift card or promo code within 5-10 business days of the delivery of your items at our warehouse. Store credit is not processed the same day your item is delivered back to us. It must be sorted, inspected, and processed. You are not credited back shipping charges.
Q: HOW DO I USE MY STORE CREDIT?
When using a gift card and a promo code, you must enter the gift card code first, then enter the promo code.
Incorrect, Damaged or Defective Merchandise
If you have received an incorrect/damaged/defective item, please send us an email at firstname.lastname@example.org within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement/reship. You must include a photo of the damage/defect with your email.
Live Love Gameday is not responsible for damages to clothing caused by improper care or handling or incorrect sizing.