COVID-19 Updated: Now through April 30, we will honor the item sent back even if 14 days have gone by. You will receive store credit. Sale items are still final sale.

We stand behind our GAME DAY tees and want you to love them as much as we do! We always do our VERY best to take care of our customers & handle all situations fairly!

If you received a damaged, defective or incorrect item, please email us at hello@livelovegameday.com within 14 business days and we will take care of the situation as soon as possible! 

WE ONLY OFFER STORE CREDIT FOR ELIGIBLE ITEMS SENT BACK. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

Please see all details below before mailing in your items. 

Step One: Mail back your item(s) that are eligible for store credit to:

Live Love Gameday Return Center

5000 El Dorado Pkwy Ste. 150-456

Frisco, Texas 75033

The most common method to send your package(s) back to us is using USPS first-class mail. Heavier packages may require USPS priority mail.

Step Two: Your return for store credit will be processed in 5-10 business days once we receive it.

Once the package is delivered to us, we will receive it, then our returns center will process the package, etc. Expect an emailed E-Giftcard or promo code within 5-10 business days of the delivery of your return. 

ALL ACCESSORIES ARE FINAL SALE.

ALL GIFT CARDS ARE FINAL SALE.

ALL SALE & FLASH SALE ITEMS ARE FINAL SALE. ALL BOGO ITEMS ARE FINAL SALE (50% BOGO, FREE BOGO)

Step Three: If for any reason, you feel that an even exchange (same style, different size) is needed instead of store credit, please include a note with your package letting us know and/or send us an email letting us know (hello@livelovegameday.com).

If the even exchange item is easily accessible and in stock, then we will simply re-send out the size you need of the same style. If that style/size is not in stock or a different style is needed/wanted, then store credit will be issued.

HOW WILL I RECEIVE MY STORE CREDIT? Expect an emailed E-Giftcard or promo code within 5-10 business days of the delivery of your items at our warehouse. Store credit is not processed the same day your item is delivered back to us. It must be sorted, inspected, and processed. You are not credited back shipping charges. 

When using a gift card and a promo code, you must enter the gift card code first, then enter the promo code.

ADDITIONAL DETAILS: 

• We only offer STORE CREDIT for items sent back. We do not issue refunds.
• Merchandise must be sent back to us within 14 business days of receiving the order, per your USPS tracking number in your account, in order to receive store credit.
• Merchandise must be unwashed and unworn.
• With our varying quantities of styles and colors, we cannot guarantee the style(s) you want will be available if your original item does not work; you will receive store credit.
• Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email.
• Anything that smells of smoke, has stains, animal hair, has been washed/worn, or damaged by you will not be taken back. It must be in its original condition with tags attached (if it arrived with tags).
• If your item(s) are not sent back to us within the 14 day time period, or if your items are sent back for a “refund” or if your items arrive back to us damaged, then a 20% re-stocking fee will be charged/deducted from your store credit and/or the exchange will be sent back to you, per decision of the company.